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Yale Smart Lock Pro

Yale Smart Lock Pro

    FAQ

    How Much Space is Needed to Install Yale Smart Lock Pro?

    In order to install Yale Smart Lock Pro, required clearance is 4.75” with wing latches fully extended. Once installed, the dimensions of the lock...

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    How Does Auto-Unlock Work?

    Auto-Unlock is one of the most popular and unique features for Smart Lock users. Having your door automatically unlock without having to reach for your pho...

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    Yale Smart Lock Pro FAQ

    This article provides answers to some commonly asked questions about the Yale Smart Lock. The information below is relevant to every generation Yale Smart...

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    Can I Still Use a Physical Key to Operate My Door?

    Yes, you can use a physical key from the original deadbolt to lock and unlock your door even when you have a Yale Smart Lock Pro installed. The Yale Smart...

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    How Do I Find My Lock's Serial Number?

    Yale Smart Lock serial numbers are 10 digits long and are located on a sticker on the inside of the battery cover. You can also find your lock's seria...

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    What are the Different Types of Guest Access?

    Access levels and schedules determine how much access a lock user has as well as when they have permission to control the lock. Yale offers 2 access level...

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    How is Lock Firmware Updated?

    Firmware updates are released periodically to help improve connection speed, connection reliability, motor controls, and Auto-Lock. Firmware updates begin...

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