The App offers 2 access levels: Owner and Guest. Guest is the default access level for anyone invited to your Smart Lock, but you can update a person's access level when you invite them to your lock or at any time thereafter.
PLEASE NOTE: Guests need to create an account and download the Yale Access App.
Select either iOS or Android (depending on your device) for steps to change Access Levels.
iOS
Changing a Guest to an Owner
- Open the Yale Access App and select the Guest Icon from the lower right in the menu
- Select the Guest you want to edit
- Select Owner to change the Access Level From Guest to Owner
- A blue checkmark will display beside your selection
- Select the back arrow to confirm changes
Your Guest is now an Owner, and will display as an Owner in your Guest List
You can change a user's access level back to Guest at any time by completing these steps again and selecting Guest from the Access Level options.
Android
Changing a Guest to an Owner
- Open the Yale Access App and select the Guest Icon from the lower right in the menu
- Select the Guest you want to edit
- Change the Access Level From Guest to Owner
- Select the "Save Changes" option at the bottom of the screen to save your changes
Your Guest is now an Owner, and will display as an Owner in your Guest List
You can change a user's access level back to Guest at any time by completing these steps again and selecting Guest from the Access Level options.
Lock Owners
Users with Owner Access can:
- Lock and unlock door via Yale Access App
- Use Auto-Unlock
- Invite/remove guests and owners
- Control all lock settings
- View activity feed
- View guest list
- Operate the lock remotely via Yale Connect
Guests
Users with Guest Access can:
- Lock and unlock door via Yale Access app
- Not use Auto-Unlock
- Not invite/remove guests and owners
- Not control all lock settings
- Not view activity feed
- Not view guest list