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Yale Access App

Everyday Use

How to Enable Hidden Entry Codes

With the Hidden Entry Codes lock feature, you have the option to add an extra layer of security to view personal entry codes in the App by adding your phon...

How to Delete a Lock from Your Account

This article provides steps to remove a lock from your account. PLEASE NOTE: Your status as either a lock Owner or a Guest, as well as your reason for remo...

How to Use Auto-Unlock for iOS

Auto-Unlock is a feature that automatically unlocks your door when you arrive home, without having to reach for your phone or your keys. If you're an A...

How to Use a Personal Entry Code

Once you set the Yale Smart Keypad up, follow the steps below to find, update, and use your personal Entry Code. To find your Personal Entry Code: Op...

How to Invite a New Owner to Your HomeKit-Enabled Smart Lock

If you have a HomeKit-enabled Smart Lock, adding a new Owner and giving them HomeKit access can be done at the same time. Watch the video below for a brief...

How to Use Auto-Unlock for Android

Auto-Unlock is a feature that automatically unlocks your door when you arrive home, without having to reach for your phone or your keys. If you're an...

How to Adjust Doorbell Cam Power Consumption

The 1st generation Doorbell Cam has multiple power modes, which can help resolve any buzzing or humming emitted from a doorbell chime. These modes allow yo...

How to Set Smart Lock Access Levels

The App offers 2 access levels: Owner and Guest. Guest is the default access level for anyone invited to your Smart Lock, but you can update a person's...

How to Add / Remove a House to / from Your Keychain

The Keychain allows you to manage all of your properties or homes in the Yale Access App. If you have multiple properties, you can create keys for all of t...

How to Reset a Forgotten Password

If you're having trouble signing in to your Yale Access Account because you can't remember your password, you can use the "forgot passwor...

Apple Watch & Yale Access

If you have an Apple Watch and an August Smart Lock, you can use your Apple Watch to lock and unlock your door. To lock or unlock your door with Apple Watc...