This article provides instructions to factory reset your Assure Lock for Andersen Patio Doors. Follow the steps below to reset your lock to its factory settings:
When resetting the lock, all user codes, including the Master entry code*, are deleted. All programming features are reset to the original default settings (see below):
- Remove the battery cover and batteries
- Remove the interior lock to access the reset button
- The reset button (see image at right) is located above the PCB cable connectors
- Re-insert 3 batteries and hold the reset button for 3 seconds
- While still holding the reset button, insert the 4th battery and hold the reset button for an additional 3 seconds
- Release the reset button
- Re-install the interior lock onto the door
Upon reset, Master entry code creation is the only opiton available and must be performed prior to any other programming of the lock.
For best results, the lock should be installed on the door when resetting the lock to factory default. If the process was done and the lock was not installed on the door, review the Re-handing instructions listed in Hardware Troubleshooting.
The Master entry code must be registered prior to any other programming fo the lock.
