How can we help you?

SupportElectronic Door HardwareAssure Lock for Andersen

Assure Lock for Andersen

Everyday Use

How to Resolve Excessive Battery Drain

If the batteries in your device are draining faster than they should, the following troubleshooting steps may help: First, check the device to ensure the...

How to Factory Reset the Assure Lock for Andersen Patio Doors

This article provides instructions to factory reset your Assure Lock for Andersen Patio Doors. Follow the steps below to reset your lock to its factory set...

How to Replace the Batteries in the Assure Lock for Andersen Patio Doors

This article provides instructions to replace the batteries in your Assure Lock for Andersen Patio Doors. Follow the steps below: Using the battery remov...