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SupportYale Access AppHow to Add / Remove a House to / from Your Keychain

How to Add / Remove a House to / from Your Keychain

The Keychain allows you to manage all of your properties or homes in the Yale Access App. If you have multiple properties, you can create keys for all of them in your keychain. Each property added to your keychain will extend the list of keys and you will need to scroll to access them.


Adding a House

You can add a new House to your Keychain when you set up a new smart lock or doorbell at that house. Follow steps below:

  1. Open the Yale Access App
  2. Navigate to the Main Menu in the top left corner
  3. Select Set up a Device
  4. Scan the QR Code or select Can't Scan the Code to select the type of device you want to set up
  5. Select START
  6. Select Continue and then Begin Setup by allowing the Yale Access App to scan for the new device
  7. Once the App finds the Lock, you will be given a list of all properties already listed in your Yale Access App as well as an option to Create a New House. Select this option to create a new key in your Keychain.
  8. When prompted, give your house a name and photo and then Continue

Continue setting up the device by following the in-App instructions. The next time you open your Yale Access App, you should see the new house in the Keychain. You will also be able to add new devices to this House at set up for new devices going forward.


Removing a House

If you wish to remove a House from the Keychain in the Yale Access App, you can do so by factory resetting any locks associated with the house. A house disappears when an Owner factory resets all locks and doorbells associated with the house. Follow instructions for factory reset available in this article.

If you are a guest, the house is removed from your Keychain when you are no longer a Guest of any of the locks/doorbells associated with the house. Guests may remove themselves from the house via the App as well.

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