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SupportGeneral Info & FAQHow to Download and Share Videos

How to Download and Share Videos

Your Doorbell Cam’s recorded videos can be saved to your mobile device. Once downloaded, you can store your videos for future viewing, send them to family and friends, or share them using social media.

Download with iOS

To download your videos:

  1. Open the Yale Access App and navigate to your Activity Feed (list icon)
  2. Select the Doorbell Cam video event from the Activity Feed to bring up the event detail screen.
  3. On the event detail screen, tap the download icon in the top right corner of the video.

The downloaded video is then saved to your iPhone Camera Roll.

PLEASE NOTE: Closing the event detail screen before the download finishes will cancel the download process.

Download with Android

To download your videos:

  1. Open the Yale Access App and navigate to your Activity Feed (list icon)
  2. Select the Doorbell Cam video event from the Activity Feed to bring up the event detail screen.
  3. On the event detail screen, tap the download icon in the top right corner of the video.

The downloaded video is then saved to your phone.

PLEASE NOTE: Closing the event detail screen before the download finishes will cancel the download process.

Information about Yale Video Recording Subscriptions is available here.

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